AI receptionist & agents
Answer every call, even when you're up a ladder
Our AI agents answer your phone, website chat and WhatsApp, day or night. They ask the right questions, qualify the job and book it into your calendar.
The problem
Every missed call is a job for someone else
- Calls go to voicemail while you're on a job
- Evening and weekend enquiries wait until Monday
- Website chat goes unanswered
- You spend your evenings ringing people back
What's included
How we fix it
Phone answering
A natural-sounding UK voice picks up, answers questions and takes the details.
Website chat
Replies to visitors on your website in seconds, not hours.
WhatsApp and SMS
The same agent replies where your customers already message you.
Books the work
Drops appointments straight into your Google or Outlook calendar.
Trained on your business
Your services, areas, prices and policies loaded in before it goes live.
Logged in your CRM
Every conversation, call recording and transcript saved against the contact.
How it works
Three steps, done for you
Strategy call
We capture your services, FAQs, prices and calendar.
Build and train
We build the agent and test it against real scenarios.
Launch and tune
It goes live and we review calls and refine it.
Questions
AI receptionist & agents FAQs
Will customers know it's AI?
It's natural-sounding, but we recommend being upfront. Most customers care that they got an answer and a booking, fast.
What if the AI can't answer something?
It takes the details and passes the enquiry to you, so nothing is lost.
Can it book jobs into my diary?
Yes. It can check availability and book into Google or Outlook calendars.
How much does it cost?
It depends on your call volume and channels. Book a free demo for a clear monthly price.
Works best with
A website and local SEO that bring the leads in
Every service plugs into your Scale Collective website, designed free with £29 a month hosting. See pricing.